Tidewater Charters Privacy Policy

Last updated: 5-7-2024

Introduction

Thank you for choosing Tidewater Charters. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us on this page.

When you visit our website https://twcharters.com and use our services, you trust us with your personal information. We take your privacy very seriously.

In this privacy policy, we describe the policies surrounding the information you submit to us while using our website.

If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.

This privacy policy applies to all information collected through our website (such as https://twcharters.com) and/or any related services, sales, marketing, or events (we refer to them collectively as the “Services”).


What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when registering at the Services, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services, or otherwise contacting us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:

  • Name

  • Contact Information

  • Charter Details

All payment data is stored by our payment processor, and you should review its privacy policies and contact the payment processor directly with any questions.

Automatically collected information

In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services and for internal analytics and reporting purposes.


How Do We Use Your Information?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes, including:

  • To facilitate account creation and logon process.

  • To send you marketing and promotional communications.

  • To send administrative information to you.

  • To fulfill and manage your orders.

  • To post testimonials.

  • To protect our Services.

  • To enforce our terms, conditions, and policies for business purposes.


Will Your Information Be Shared With Anyone?

In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data based on the following legal bases:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Legal Obligations: We may disclose your information where required to do so by law.

  • Vital Interests: We may disclose your information where necessary to investigate potential violations of our policies or suspected fraud.


How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

While we implement security measures, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.


Do We Make Updates To This Policy?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.


A Special Notice About Children

Children (under the age of 18) are not eligible to use the Website unsupervised, and we ask that they do not submit any personal information to us.


Cookies

The Website may use cookie technology to improve your experience. Cookies store information that a website may need to personalize your experience and gather statistical data.

If you prefer, you can adjust your browser settings to refuse cookies.


Other Disclosures

We may also disclose your personal information:

  • To comply with a court order, subpoena, search warrant, or other legal process.

  • To protect and defend Tidewater Charters, its officers, employees, and affiliates.

  • To enforce the Terms and Conditions of the Website.


Opt-Out

You may “opt out” of having your personal information shared by providing us with written notice identifying which communications you choose not to receive. You can send your request to:

Tidewater Charters – 3115 Yarmouth Dr Cape Charles, Virginia


Third-Party Hosting

We may contract with third parties to maintain and host the Website. Any information you submit to us, including personal information, may be placed and stored on a computer server maintained by this third-party host.


Security

The Website has security measures in place to protect the loss, misuse, and alteration of the information under our control.


GDPR & CalOPPA Compliance

We comply with GDPR and CalOPPA regulations, ensuring users’ rights to access, correct, delete, and restrict processing of their personal data.


How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at tidewaterchartersllc@gmail.com or contact us by mail at:

Tidewater Charters 3115 Yarmouth Dr Cape Charles, VA